Term and Conditions

1.1 About Us

Evergreen Furniture Store specializes in beautifully crafted modern furniture including bar stools, dining tables, lounge chairs, and other contemporary home furnishings. Our products are designed for customers who appreciate quality craftsmanship and minimalist design.

1.2 Product Descriptions

We make every effort to accurately display our products through images and descriptions. However, slight variations in color, texture, or dimensions may occur due to monitor settings and natural material characteristics.

1.3 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice.

2.1 Account Responsibility

When creating an account, you agree to provide accurate information and to keep your login credentials secure. You are responsible for all activities under your account.

2.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use automated systems to extract data from our site

3.1 Order Process

All orders are subject to acceptance and availability. Your order constitutes an offer to purchase which we may accept, decline, or modify at our discretion.

3.2 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. Payment is processed at the time of order.

3.4 Order Confirmation

You will receive an order confirmation email once your payment is processed. This constitutes our acceptance of your order.

4.1 Processing Time

We process all orders within 1-2 business days. Processing times may be longer during peak periods.

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)

4.3 Delivery Areas

We ship worldwide excluding some Asian countries and remote areas. Delivery times may vary based on location and customs processing.

4.4 Delivery Issues

You must inspect your items upon delivery. Report any damage within 48 hours by contacting customer service with photos of the damage and packaging.

5.1 Return Policy

You may return most items within 15 days of delivery for a refund or exchange, provided they are in original condition with all tags and packaging.

5.2 Non-Returnable Items

The following cannot be returned unless defective:

• Custom or made-to-order furniture
• Items not in original condition (damaged, stained, or altered)
• Products missing original tags or packaging

5.3 Return Process

1. Contact customer service at [email protected] within 15 days
2. Receive return authorization and instructions
3. Repackage item securely with all original materials
4. Ship the return with the authorization number clearly marked

5.4 Refund Details

Refunds are processed within 5 business days of receiving your return. Original shipping fees are non-refundable, and return shipping is the customer’s responsibility unless the item was damaged or defective.

All content on our website, including images, text, and designs, are the property of Evergreen Furniture Store and protected by intellectual property laws. You may not use our content without express written permission.

7.1 Product Use

Our furniture is designed for residential use. We are not liable for any damages resulting from improper use or assembly.

7.2 Website Availability

We strive to keep our website available but are not liable for any downtime or technical issues beyond our control.

7.3 Maximum Liability

Our maximum liability for any claim related to your purchase is limited to the purchase price of the item in question.

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

We may update these Terms and Conditions periodically. The updated version will be posted on our website with a new effective date. Your continued use of our site constitutes acceptance of the updated terms.

These Terms and Conditions are governed by the laws of the State of Oklahoma. Any disputes shall be resolved in the courts located in Edmond, Oklahoma.

For questions about these Terms and Conditions, please contact us:

Evergreen Furniture Store
6500 Thurlow Place
Edmond, US 73034
Email: [email protected]
Phone: +1 (405) 555-0192
Business Hours: 9am-5pm CST, Monday-Friday